Frequently Asked Questions
About Your Trip
I had no problems with cash, but then wasn't changing it in every city. I also had no problems changing or getting cash from ATMs.
Sometimes you do have to try a couple of banks to find one with English instructions or which will take a western card, but it's by no means impossible. There are plenty that have, you'll just have to try another.
I just changed money at an exchange desk in the airport and then in a bank in Shanghai. The lady at the counter didn't speak English but it didn't cause any difficulty!
Dollars are simply better known, but I don't think you would have any issues with sterling. I took half and half and had no problems. I also topped up with my ATM card a couple of times, which was no problem, although I did have to try a bank or two the first time to find one that accepted my card.
There was nothing special I packed which I felt was essential, just the usual. Some things which came in handy were a universal adaptor, phone charger, a sun hat, an inflatable travel pillow (just a small one), a travel wallet to keep my documents in, and after that just some music and books for entertainment!
It should be quite warm, so light clothing really. There are some items advised in the trip notes but nothing you really need to worry about, outside of normal travelling clothes.
I used free internet in a couple of the hotels and saw cafes in different places. The internet is restricted, and you may not be able to access such sites as Facebook, but you should have general access to email.
I took a normal wheelie suitcase with a handle and had no problems. You don't really carry it around anywhere, in and out of a few hotels, up and down to reception - whatever suits you best really!
I took a meter taxi from the airport. I would say tips probably aren't expected but it's up to you.
Like here, tipping is down to you but most group meals won't expect a tip. There is a list of optional excursions in all the trip notes, they are booked and paid for locally and usually in cash.
You can get different plug types but I found it was usually 2 pin straight (the first one here). If you buy a Universal Adaptor from somewhere like Boots at the airport (only about £6), then this will cover all plug types.
Diane Knight - Web Sales
In cities and hotels you'll find the toilets pretty much match western standards. In the more remote areas and on motorway toilet stops, the majority of toilets will be squat toilets. It's recommended that you carry your own toilet paper as this isn't always provided at toilet stops once you leave bigger cities.
Charlotte Taylor - China Operations
Regulations have recently changed, meaning you now need additional supporting documentation in order to get your visa and confirm all arrrangements.
- About 8 weeks before travel you will be sent a letter from Exodus listing all your accommodation on the trip. You will need to provide this, along with a copy of your flight details (on your invoice if booked through Exodus) when applying for your visa.
- It is essential that we also get a clear copy of the details page of your passport as early as possible. This is needed to book certain ground arrangements and must be sent as an electronic scan to email@example.com.
Full details of how to apply are in the Chinese Visa Information Sheet which comes with your original booking confirmation. Please read this carefully. If all your paperwork is in order, your visa normally comes back within a week or so, although you should allow up to 3 weeks to be on the safe side.
Joanna Zubr - China Operations
Overall, pretty good! The overnight train will be booked in first-class sleeper A/C, sleepers are four berth and bedding is provided. It's quite a common and comfortable way to travel in China and long gone are the days of the "Iron Rooster"! You can buy drinks, beer and pots of instant noodles on board but you may wish to purchase your own food prior to the journey as well.
Brendan Phelan - Customer Operations
The unit of currency in China is the Yuan, also known as Renminbi (RMB).
Exchange facilities are readily available in all the big cities, and many of the hotels that we stay in also have foreign exchange facilities that do not charge a commission as the banks do. Exchange facilities may be limited in smaller towns. Please note that if you wish to change RMB back into hard currency when you leave China, you may have to produce your exchange certificates to do this. Both Sterling cash and dollars are fine to take. You may want to get some local currency before travelling but it is not 100% necessary, as the leader will help you change some on arrival.
There are ATMs almost everywhere in China, either actually in or close by the hotels we use, in the major towns and cities. Most but not all ATMs will take British/ European style cards, but your leader will be able to advise you.
Charlotte Taylor - China Operations
China Specific Questions
Please visit the Exodus Travel Guide to China where you can find out what plugs they use, as well as more detailed Country information in the menu on the left of the page.
Family Groups Specific Questions
To book on a Family Adventure Holiday at least one member of the family must be under the age of 18. For individual trips a minimum age will also be specified - see the Essential Information tab for the particular trip you are interested in. Please note there may also be a minimum age for certain activities on your chosen holiday.
If you are the sort of family that enjoys meeting other families and have a passion for discovering new places and trying new activities, then you’ll love going on a Family Adventure. With a Tour Leader to take care of daily arrangements, you can relax and get on with the serious business of spending time with your family and enjoying your holiday. And it’s not just parents who take their children away; we’ve had a number of children travelling with just their grandparents too!
Itineraries are carefully planned to provide a good balance of activity and relaxation time. You can opt to stay with the group all the time or go off and do your own thing every now and then. Your leader will be on hand to help you find your way and organise optional activities. And if the local food isn’t pleasing everyone in the party, it’s usually possible to sneak off to the occasional pizza parlour or similar, to get something a little more familiar.
Our holidays are designed to take you to unusual or remote places, give you exciting experiences and allow you to make the most of your precious holiday time. As with all adventure holidays, there is inevitably an element of risk that you might not find on a resort-based package. However, safety is taken very seriously and our professional leaders will take all necessary precautions to run the trip safely. You will get to see wonderful sights, have the opportunity to interact with local people and create memories that will stay with you forever. Come with us and let us share our passion for travel with you!
Not Found What You're Looking For?
All the staff at Exodus share a passion for adventure travel, and are always happy to answer any questions you may have. You can find an expert for the area you are interested in here and can contact them to get further information. If you don't see your specific country listed, please email firstname.lastname@example.org and they will get the answers you need!