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Reviews

Your Words – We tell it like it is! Holiday Reviews by previous Exodus travellers  

Here at Exodus we thrive on feedback from our customers. It’s the only way we can ensure our trips continue to be the best they can be. So, for the real tales, twists and turns of the trip you’re interested in, look no further than the reviews from our previous travellers.

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Reviews

Cities and beyond

The trip had a great mixture of imperial cities of Morrocco as well as country side and desert. Great to see Essaouira which a starke contrast to other cities. Loved the walks in Torda gorge as well as the high Atlas. Loved the city of Fes with winding souks.

Most Inspirational Moment

Sunrise in the Sahara and high Atlas walk

Thoughts on Group Leader

Mohamed is a great leader with immense amount of knowledge and experience. He made sure everyone was involved were looked after well

Advice for Potential Travellers

It is a busy but fun trip that has bit of everything

Cities and beyond

The trip had a great mixture of imperial cities of Morrocco as well as country side and desert. Great to see Essaouira which a starke contrast to other cities. Loved the walks in Torda gorge as well as the high Atlas. Loved the city of Fes with winding souks.

Most Inspirational Moment

Sunrise in the Sahara and high Atlas walk

Thoughts on Group Leader

Mohamed is a great leader with immense amount of knowledge and experience. He made sure everyone was involved were looked after well

Advice for Potential Travellers

It is a busy but fun trip that has bit of everything

Enjoyable trip

A good introduction to the country and a chance to see the majority of the sights, albeit sometimes briefly. The cities of Fes and Marrakech were interesting, and the time in the mountains and Todra Gorge were enjoyable. The food was good, though perhaps dominated by tourist rather than local restaurants. The guide was excellent and the driver good too. Overall it was an enjoyable trip.

Most Inspirational Moment

The city tour of Fes was excellent.

Thoughts on Group Leader

Great in all aspects. Professional, organised, approachable.

What an amazing trip!

We decided to do a family adventure-type trip for the Hallowe’en mid-term and we picked this trip. It was really a phenomenal experience. We travelled from Marrakech across The Atlas mountains and back (with a couple of days in Marrakech at the end) in a week.
We visited some amazing places, had a great time, and the pace and intensity level was perfect for the whole family (four of us, ranging from 9 to 46 years old).
Our guide (Mohamed) was really excellent, always attentive to everyone’s needs, and always very interesting and insightful in explaining us everything that we saw and was going on around us.
Truly, truly recommended.

Most Inspirational Moment

Trekking back from Kasbah Oliver

Thoughts on Group Leader

Our guide (Mohamed) was really excellent, always attentive to everyone's needs, and always very interesting and insightful in explaining us everything that we saw and was going on around us.

Advice for Potential Travellers

Truly recommended

Camels in a sandstorm

A relaxing and very enjoyable adventure. First day of camel trecking was enhanced by a terrific sandstorm, followed by torrential rain that fell whilst we were sleeping outside in the Sahara desert. The guide said we needed scarfs to protect us if there was sand storms and we needed them (although at first I thought they were making fun of the travellers).

Most Inspirational Moment

Having what some would call bad weather, which made the experience more of an adventure. Spending time gelling with the group. Spiritual drinks. The Haman.

Thoughts on Group Leader

Abdul the 1st was very knowledgeable and took time to speak to all members of the group. Was also helpful when mine and another member of the groups bags broke.

Advice for Potential Travellers

Take a scarf at least 2 meters in length.

Morocco in double-quick time

If you want to see a country fast, and get a good taste, not just in the obvious touristy places. If you are ready for a lot of travelling and a bit of mild discomfort. Then Highlights of Morocco will be for you. There is a real variety.

Some reviewers (elsewhere) talk about the hassle they have had from Moroccan sellers. Read what the guide books say about pictures. But I had little *serious* grief from sellers. if your idea of bargaining is an English car boot sale, then yes – it is much tougher, more manipulative. But compared to say Gambia or India… its mild stuff really.

And for me the real surprise is the Moroccans themselves. Nice, welcoming people. People who (many) do Sunni Islam fairly seriously, but not of the negative varieties found elsewhere… They are willing to discuss beliefs and welcome respectful discussion. Long Live Morocco.

Most Inspirational Moment

There was no single "high", nor low for that matter. There was a rapid succession of interesting sights and experiences, but before you could really absorb a place or sight, woosh! You were away elsewhere. This is *inevitable* in a 14 day helta-skelta. What is worth noting for new readers is the variety: grand historic sights; mysterious dilapidations in remote places, barren mountain grandeur, broad desert, seaside resorts, French style boulevards, busy developing country market experiences. Even the "commercial" stop overs (handloom factory, stoneware factory, furniture factory) did not have the hard sell flavour that you will get elsewhere. They were places to see trades in action (and smell in one notable case (aaah, Bisto?).

Thoughts on Group Leader

Group leader Syed and driver Abdul were both excellent. Experienced and health and safety conscious. Your hearing aid broken? Your trainer falling apart up a mountain? Wading across a hill stream? Going to get lost in the souq? Syed will help/advise/caution. On the long car journeys, he breaks up them up well with interesting little stops. He gave helpful warnings about taking pictures, and his tipping (from our pot) helped us take interesting people shots. I will support Vicky's comment that Syed could have given us a bit more background to places. he would certainly answer questions if asked, but general background was not offered. But note: general background is actually quite hard to give. it too easily slips into GCSE history lists. The Vandal, Almohad, Almoravid, Abbassids and Whatchamacallit dynasties all slither into a sticky broth.

Advice for Potential Travellers

My advice is from a "tour" newbie to others who are going on a tour for the first time. 1. This is a low to moderate level intensity tour. Indeed, but it still demands quite a lot. There are a couple of walks that are not steep, but are not trivial either. 9 different beds in 14 days brings its own strain. There are two long days driving. Syed breaks up these journeys well, but.. but they still wear you out. At the end of the tour, you are *tired*. 2. Read the Exodus travel notes carefully. They are well written and give you useful details for your trip. 2b Hotels. Trip notes do say that some hotels are better than others. So be prepared for a variety. Be sure that as soon as you arrive you check, do I have towels. Is this bed meant for a single so how I and my wife going to fit? Does the A/C work? Are there light bulbs that work? The hoteliers try in their own ways: "ask and you shall receive, knock and it shall be opened...." 3. Money. I took GBP cash and changed as I went along. Others can comment on ATMs, but it did not appear to be a difficulty, just a matter of timing. Change and small notes were a problem. So be parsimonious with the coins at the beginning. by the end you should be fine. My mistake was to forget [1] to put aside enough money for the final meal and [2] have ready money for the final tip. I was not well at this stage and thought I was out of cash on the last evening. Silly me, I had another cache of cash and all was well. Just watch for the end. I also took single USD bills. Turned out handy in the end. The Casablanca Airport transition lounge took EUR, USD, Dirahams, but not GBP. Grrh. USD was ket here. 4. Enjoying the company. Readers who have done tours before will appreciate very well what I under estimated. Your tour group is a little community of complete strangers that has to interact closely, evenly intensely, for 14 days. It requires concerted and continual effort, certainly for tour first timers. We inevitably make our own judgments, but keep ones mind open and talk to everyone where ever possible. 5. Health. In September, this tour was not blighted by mosquitoes or flies. it was (for me anyhow) an almost bug free visit. However there was a dose of runny tummy that scythed through the group. Bring your own Immodium. Toilets, but were thrones, but be ready for squats. Aaah, enjoy that cross cultural experience. The salads are nice, I'll leave them till the end, next time. A cold swept through our number, and alas, I'm still suffering from it. Just be ready to pick something up, we are all together in one vehicle for a long stretches.

A good, varied trip

Overall this was a good and varied trip. The people in the group were lovely, some were a little eccentric (but in a good endearing way). I hope to keep in touch with some people from the trip.

Most Inspirational Moment

The trip to the Sahara at sunrise (so beautiful and tranquil) and also sleeping under the stars (I saw 12 shooting stars). I also enjoyed the walk to the Top of Todra Gorge (seeing some three week old kids - baby goats) - the views were amazing and it was a great sense of achievement.

Thoughts on Group Leader

He was friendly, concerned for our safety and knowledgeable. I would say that he wasn't very forthcoming with volunteering information about the different places we visited (if you asked him a question he wouldn't mind answering it but as a guide I wouldn't expect him to be more proactive). On previous exodus trips the guide has spoken on the coach at length about: - what I will be happening during the day and also - has given some background to the history and religion of the country and then - when at the destination, provided us with his comprehensive knowledge of the place we were visiting. I appreciate an official guide was needed in some places. I would have appreciated some guidance on haggling/good places to buy - as when asked he never give his opinion.

Advice for Potential Travellers

There were not many opportunities to have laundry done. Take a bank card that is ease to use and ATMs and doesn't charge you as there were not many opportunities to actually go into banks/hotels and exchange money. Although you pay a single person supplement there are 4 nights out of 14 where you will need to share (whilst I didn't mind this I think it could have been made clearer). It is a level 2 fitness ensure that you can walk up a hill reasonably well - it was a gentle pace but a couple of people struggled with a gentle incline and had to go back to the hotel.

Magnificent Morocco

What an exciting adventure my trip to Morocco was with nearly everyday a new city/town to visit in just over two week period. I thoroughly enjoyed the culture past and present, the historical buildings, the vast landscape and the many people along the way.

Most Inspirational Moment

The fact that I got on and managed to stay and hold on for a camel ride of 1 1/2 hours to our Sahara camp. Seriously, the late afternoon, early evening thunderstorm in the Sahara desert was a wonderful sight to behold and one I won't forget. The next morning the shades of the orange sand with the different levels of moisture from the rain overnight were truly beautiful.

Thoughts on Group Leader

Mohammed was a good leader for our trip. He was well organized and phoned ahead for our meals and reservations in advance. He was very knowledgeable about the places we went to and he also subcontracted to local guides so we got a more personable experience. On several occasions, he purchased extra water to supplement our supply, which was of great benefit. I particularly enjoyed the personal touches he made by our group having dinner with a local family and tea with other families in other towns, so we got an up close personal feel to our trip, which made it very memorable.

Advice for Potential Travellers

I would like to recommend to potential travelers that they purchase and drink plenty of water to keep hydrated while on the trip as the temperature in Morocco was anywhere from 35-42 degrees in August. Wear a floppy hat and definitely apply sun cream regularly too.

Good overall

The main concern was the variability of the accommodation. From a dreadful first hotel in Casablanca – noisy and impersonal – a splendid one in Essaouira and a pleasant but out of the way one in Fez and several rather mediocre places. We were fortunate to have the friendly and informative guide Mohammad and a great driver, who never left us feeling concerned on some challenging roads, Ibrahim – thanks to them both. The route was wrong – driving past Marrakech to spend days at Essaroia and then driving back to Marrakech! Too many local guides were evidently on commission – the one in Fez took us to 4 factory/shops and a pricey restaurant – mind you we skipped off and ate for 20% the cost nearby! Todra gorge was a disappointment with a rather isolated hotel; apart from meeting a delightful family high on the hill above the town and a great meal with another family. The best of the trip was Essarooria, eating with families and the splendid introduction to culture provided through Mohammad – Bert’s museum in Marrakech, the Sand Pigeons band’, colorful markets and friendly people and great cheap eats cafes where the 4 of us always filled up for less that £10!
The worst, the night in the grubby Sahara camp – a real low light! Poor quality touristy nonsense – a Berber camp!!

Most Inspirational Moment

The friendly colourful people - well worth a visit - felt very safe at all times.

Thoughts on Group Leader

Splendid and a great driver and very good vehicle. Excellent to ensure we had bottled water in the mini bus each day!

Advice for Potential Travellers

Ask - our guide was always open to our requests and suggestions -it's your holiday.

Review Centre
Reply from Exodus

We would like to thank Nigel for his feedback. We are pleased he enjoyed his time in Morocco overall, but we are sorry he was disappointed with certain aspects of the trip. We regret that he did not enjoy Todra Gorge, as the feedback we receive about this is usually very positive. We appreciate Nigel’s feedback regarding the route, however because our departure airport is Marrakech, the route takes us back there after spending time in Essaouira; it also allows for clients who are flying on elsewhere. We are sorry that Nigel was unhappy with the hotel in Casablanca and the Bedouin camp in the Sahara. We have revised the itinerary for 2019 and neither this hotel nor the camp will be used.

Frances Spowart – Product Manager for Morocco

Mixed results

Some good points and some not so good. We saw and learnt a lot about Morocco. Good company on the trip. Excellent driver. Good hotel in Marrakesh. Lots to see and do. We would have preferred less time traveling, up to 8 hours on 2 occasions, and would pick a trip with fewer stops and less travel another time. A lot of hotels claimed to have AC, but the only hotel with working AC was the last one in Marrakesh. It was very hot with no through air in hotels/gieghts so sleep was difficult. The trip to the Sahara was really a waste of time; just a tourist trap. The hotel, had no working AC, temperatures were 40C and to sleep, we had to lie outside. The camel ride, OK, but we had to wait all day with nothing to do, except use the pool, for a night in a Bedowin Camp, which was no such thing. A number of these camps have been erected in the dunes and are purely for tourists. The staff live in the village our hotel was in, the woman prepared the food and men drove it out on ATVs and then served it. Not authentic at all!
We, and others, had spent considerable time purchasing goods and carrying them from North America, for the Berber village you support, but we had considerable problems trying to find who to leave them with. Our guide was no help with this, despite many questions on the subject, and finally, we visited a local family and passed the items over to them. Since Exodus really push the giving, which we support, arrangements to pass over the items should have been made. By the way, you advertise the walk to the village as an hour and half walk. Better to describe it as a 5Km walk. The hotel in the village, by the way, was very good with attentive staff.
Just a thought, but there is a good train service between Marrakesh and Casablanca which may be a more interesting method of travel instead of air.
Another suggestion. Let people know they can’t use up there Morrocan currency in the departure lounge for Duty Freed goods. It can only be spent on locally produced goods. We understand why, but better customers are for warned.

Most Inspirational Moment

The mosque in Casablanca. The 4 hour hike, 4,000ft height gain, visiting a genuine Berber, nomadic, family on route, was excellent. So was the guide provided by the hotel. Really great person. If we had know of the visit to the family before actually reaching their home tents, we would have brought some items and cash. Please instruct the Exodus guide to inform the hikers.

Thoughts on Group Leader

We were disappointed, especially over the school goods we carried out. See above. We saw quiet a few photographic opportunities, but were unable to stop. He was knowledgeable and always polite, but information was last minute, even details of what we were doing, so little time to prepare.

Advice for Potential Travellers

You see a lot on this trip and it is good value for money. However, if you would prefer to spend less time on a bus, pick a trip with fewer stops. For us, the two days of travel, there and back, for the Sahara, camel ride and so called Bedowin camp, were a waste of time.

Review Centre
Reply from Exodus

We would like to thank Sonia and Philip for their review. Whilst we are pleased that they enjoyed aspects of their holiday, we sincerely regret that their experience in Morocco has left them with some disappointments.  We were particularly concerned regarding the lack of information regarding where and when donations can be distributed in Morocco. At Exodus our Responsible Travel policy is very important to us and we have many projects which support local communities across the world. We are very sorry that the Exodus leader did not provide guidance as they are given training in regards to responsible travel and they are aware that we work with a local association in Tijhza who collect these donations and distribute them. Following this feedback we are working with our partners in Morocco to make sure that leaders understand our expectations and the processes better.

Tom Harari – Responsible Travel Manager